Shipping Information

At Comfy Stop, we aim to deliver your order quickly, securely, and efficiently. Please review our shipping information before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next working day.

You will receive an order confirmation email after purchase and a shipping confirmation email once your order has been dispatched.

Delivery Timeframes

Estimated delivery times may vary depending on your location and product availability.

• Standard UK Delivery: 3–7 business days
• Express Delivery (where available): 1–3 business days
• International Delivery: Timeframes vary by destination country

Delivery estimates are provided as guidance only and may be affected by courier delays, weather conditions, customs processing, or peak periods.

Shipping Charges

Shipping fees are calculated during checkout based on:

• Delivery location
• Product size and weight
• Selected shipping method

Any free shipping promotions will be clearly shown on the website at checkout.

Order Tracking

Once your order has shipped, tracking details will be emailed to you where applicable.

Address Accuracy

Customers are responsible for ensuring shipping details are correct at checkout. We are not responsible for delays or failed deliveries caused by incorrect information.

Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability or incorrect details, additional shipping fees may apply for redelivery.

International Orders

International customers may be responsible for customs duties, taxes, VAT, or import fees imposed by local authorities.

Damaged or Missing Items

Please inspect your order upon arrival. If your order arrives damaged or incomplete, contact customer support within 48 hours of delivery.